Understanding Your 5071C Letter: Identity Verification

Your Guide to State, Local, Federal, Estate + International Taxation

If you’ve received a 5071C letter, the IRS needs more information to verify your identity in order to process your tax return accurately. The IRS will continue processing your tax return once your identity is verified. Follow the identity verification steps below in order to provide the IRS with necessary information.

The steps are as follows:

  • Use the secure Identity Verification Service website idverify.irs.gov. To complete the entries you will need your name, date of birth, social security number and a copy of your most recently filed tax return.
  • If you cannot use the Idverify website, you can call the Identity Verification department telephone number provided in your letter.
  • If you did not file the return in question, you can use either option to notify the IRS.

The IRS is looking at ways to increase data security and protect taxpayers’ identities. To learn more on how to protect your identity, please click here.

By Shant Andonian


  1. david m cano says:

    i called irs number 1800082901954 to ask about my 2014 refund they told me that i can go on idverify.irs.gov and fill out the form 5071c so i can get my refund faster but i fill it out and send it and it says unable to find. i need my refund ASAP so can you e mail me or call me at 559 393 3104 to let me know what i can do to get fast. thank you

    • admin says:

      David –

      Thank you for contacting us. Unfortunately, when it comes to things like your refund or amended tax return, you are at the mercy of the IRS. I would suggest contacting them again to see what the problem is and to ask them if there is more you can do to get your refund faster.

    • brendan says:

      How long after you verify your identity does it take for most tax payers to receive their refund?

    • admin says:

      Brendan –

      Thank you for your question and interest in our blog. It can take anywhere from 8 to 12 months to receive your refund.

      Shant V. Andonian

    • jaamylynne says:

      I responded to my 5017c for on Mar 28,2015 and it’s now June 17,2015 and the system says still being processed how long should I expect to wait and will I get it at all and I called and spoke to them to verify my info.

    • admin says:

      Jaamylynne –

      Thank you for your question and interest in our blog. It can take six to eight months to process, possibly longer if there’s been an identity theft.

      Danette J. Jespersen, EA

    • Jessica says:

      I recieved a 5071c letter. I called the irs and went through the process of answering questions to verify my identity….the irs told me either i will recieve my refund or another letter asking more questions within 9 weeks. Is this normal???

    • admin says:

      Jessica –

      Thank you for your question and interest in our blog. The 5071c letter means that there is some sort of identity issue. That is why they ask the personal questions. The fact that you won’t hear from them again for a couple of months is normal. Unfortunately, the IRS is not able to do anything quickly. 2-3 months is normal.

      Rick Schultz, CPA